General
Fjell Capital (“we”, “us”, or “our”) is committed to protecting the privacy of consumers and clients, including visitors to our U.S. websites. This Privacy Policy explains how we collect, use, and share personal information and how we manage security in accordance with SEC Regulation S‑P and the Gramm‑Leach‑Bliley Act (“GLBA”).
We continuously review our practices and will post any updates here at https://fjellcapital.com/disclosures/privacy. Continued use of our site after changes indicates your acceptance of the revised policy.
Glossary
Consumer: An individual who requests or receives our services or materials for personal, household, or family use.
Customer: A consumer with whom Fjell Capital has an ongoing advisory or client relationship.
Nonpublic Personal Information (NPI): Any personally identifiable financial information that is not publicly available.
Information We Collect
We may collect:
Identifiers: name, address, email, phone number
SMS opt-in consent status, including date/time of opt-in
Electronic communications: recordings of calls or messages for quality assurance
User-provided content: queries, forms, or employment-related information
We do not engage in heavy cookie tracking or behavioral advertising. IP and technical site data are collected only for basic site functionality and analytics.
How We Use Information
Your data may be used for:
Responding to inquiries and sending materials you request
Sending SMS or email communications (appointment reminders, updates, promotional messages if opted in)
Enhancing internal operations and improving service delivery
Regulatory compliance, quality assurance, and training
Advisory or client services, if you become a client in the future
SMS & Email Messaging
Consent Required: We only send messages after explicit opt-in consent.
Message terms: Message and data rates may apply. Frequency varies.
To unsubscribe: Reply STOP or UNSUBSCRIBE to any SMS, or use the unsubscribe link in marketing emails. For help, reply HELP or email info@fjellcapital.com.
Data sharing:
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
Information Sharing
We may share data:
With service providers such as messaging and hosting vendors, strictly to support essential operations
Where required by law or regulatory authority
With law enforcement or legal counsel, as required
We do not share or sell NPI or mobile opt-in consent to third parties for marketing purposes
Data Security & Safeguards
In accordance with the Safeguards and Disposal Rules of Regulation S‑P, we maintain:
Written procedures to protect NPI
Administrative, technical, and physical safeguards (e.g., access controls, encryption)
A formal incident response program designed to:
Detect and assess unauthorized access or use of customer information
Contain and manage any incidents
Notify affected individuals within 30 days when sensitive information is compromised
Oversight protocols for service providers to ensure they report incidents within 72 hours and follow security best practices
Proper disposal practices for NPI in line with regulatory requirements
Recordkeeping
Under Regulation S‑P amendments, we maintain written records for at least five years documenting:
Privacy policies and procedures
Incident response activities and breach notifications
Service provider oversight practices
Data disclosures and rationale for sharing (if applicable)
Privacy Rights
Depending on your state (particularly California or Oregon), you may have rights to:
Request access to, correction of, or deletion of your personal data
Learn about any selling or sharing of your personal data
Opt out where applicable
Non-discrimination for exercising privacy rights
To exercise these rights, contact us at info@fjellcapital.com or use our online form. We aim to respond within 45 days.
Retention of Information
SMS opt-in consent records: kept indefinitely for compliance
Personal and client data: retained as needed for legal, tax, regulatory, or service reasons
Privacy and incident response documentation: retained for at least five years
Changes to This Policy
We may update this Privacy Policy at any time. Changes become effective upon posting at https://fjellcapital.com/disclosures/privacy. Continued use indicates acceptance of changes.
Contact Information
For privacy inquires or to address concerns:
Fjell Capital
27 10th St N, Fargo, ND 58102, USA
Email: info@fjellcapital.com
Phone: (701) 491-7990